A path through the campsite

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Frequently asked questions

Answers to the questions we are asked most often. If you cannot find what you are looking for, write or call us: we are here to help.

Entertainment

When does the entertainment programme run?
Entertainment runs from 1 June to 10 September. The programme varies according to the periods of the season.
Where can I find the entertainment and events programme?
The programme is posted on all the noticeboards on the campsite.
From what age can children join the Mini Club?
The Mini Club welcomes children aged 4 to 8. There are also the Junior Club (9–12 years) and the Teen Club (13–17 years).
What activities does the entertainment team offer?
Games, football school, sporting and recreational activities, shows and open-air cinema.

Dogs

Can I bring my dog on holiday?
Dogs are admitted with management authorisation, as the number of places is limited. In the Village, dogs are allowed in 50% of the dedicated units.
Can my dog go on the beach and swim?
Yes, at the Dog Beach, in the stretch of sea reserved for them about 700 metres from the campsite.
Can I take my dog to the restaurant?
Yes, dogs are welcome at Ristorante Giglio di Mare and at Le Coccole pizzeria.
Can I wash my dog at the sanitary facilities?
No, the showers in the sanitary blocks cannot be used for this. There is a dedicated station inside the campsite for washing four-legged friends.
Can I walk my dog throughout the campsite?
Yes, on a lead, except in the lake area. On the beach, municipal rules apply: dogs may only stay in the dedicated stretch, the Bau Beach, about 700 metres away.

Village

How can I book a holiday home?
Write to village@esperidi.it or call +39 0586 600196.
What time can I occupy the accommodation?
Accommodation is available from 16:00.
When must I hand back the keys on departure?
Keys must be returned by 10:00.
Can I hire a cot and high chair?
Yes, on request they will be waiting in your holiday home on arrival, free of charge.
Are bed linen and towels provided in the accommodation?
No. A set (sheets and towels for the whole family) can be hired for € 25. For two-week bookings, one set is provided free of charge.
Is final cleaning included?
Yes, it is included in the price of your stay.

Camping

How can I book a pitch?
Write to camping@esperidi.it or call +39 0586 600196.
What is included in the price of a pitch?
Electricity, water supply, beach access, entertainment, use of hot showers and sanitary facilities.
Can I have a barbecue on the campsite?
Only gas or electric barbecues are permitted. The fruit and vegetable shop in Piazza Esperya hires out these types of barbecue.
Can I book any pitch?
No, only one area is set aside for bookable pitches. The others are chosen on arrival, accompanied by our staff. Bookable pitches require a minimum of 7 nights, subject to availability in gaps between bookings.
How many amps do the pitches have?
Pitches have 6 amps, equivalent to around 1.220 W.
What time must I leave the pitch?
By 12:00. For afternoon departures, the following night is also charged.
Can I park my car on the pitch?
No. You can park in the internal car park, paying the relevant rate, in the space assigned to you. Entry and exit are permitted from 7:00 to 1:00.

Beach and lake

Can I bring my own parasol and deckchair to the beach?
Yes, in the free area. In the evening parasols and seating must be removed from the beach.
Can I hire a parasol and sun lounger?
Yes, directly on the beach from our staff.
Is a swimming cap compulsory at the lake?
No, it is not compulsory.
Is lake entry included in the price of the stay?
To guarantee a controlled and clean environment, access requires a fee of € 1.00 per hour, which includes one parasol and two sun loungers. Free entry from 9:00 to 10:00 and for children under five.

Visitors, Wi-Fi and services

Can the campsite be visited?
Yes, visits of less than half an hour are permitted on presentation of ID at reception. Access is on foot only.
Can I visit relatives or friends already staying?
Yes, on presentation of ID at reception. If the visit lasts more than an hour, the guest rate for the period is payable.
Is Wi-Fi free?
Yes, it is a free service. Because of the campsite’s abundant vegetation and the size of the resort, a perfect connection is not guaranteed in every area.
Can bicycles be hired?
Yes, at the fruit and vegetable shop in Piazza Esperya.
Is there a doctor on the campsite?
In July and August a doctor is available on site on set days. The service is charged according to the price list; there is an out-of-hours medical centre about 500 metres away.
Where can I eat gluten-free?
The “La Cambusa” deli offers the service every day, at lunch and dinner, with dishes prepared for coeliacs.
Are there organised excursions?
Every week tour operators organise coach excursions with a guide to Florence, Rome, the Island of Elba and other destinations. Information and bookings at reception.
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